Returns – Order Cancellation
Returns of products are accepted within 14 days from the date of order.
Products should be in their original excellent condition and in their original packaging.
They should be accompanied with their original receipt.
Returns should be made at the address:
Nikolas Dilaverakis
Aspasias 8 Athens 11634
- Return due to the wrong product being delivered.
The client has the right to redelivery, of the wright product or the refund of the total purchase amount. Return costs are incurred by the business.
- Return due to defective product.
The client has the right for the replacement of the product or the return of the total purchase amount.
- Return without reason.
We are committed to offer to our clients handmade jewellery of high aesthetic value and quality. If the client feels that the products received, do not fulfil this expectation, or for any other reason, according to legislation, the client has the right to back out from the purchase and return the products within 14 days from the purchase date. The cost of return is incurred by the client.
If the client returns products for reasons other than product defect, omission or wrong deliveries, the client should incur the cost of sending the products back to us.
